The company aggressively disclaims all indirect, consequential, and economic damages, including lost profits and goodwill, while capping total liability at only twelve months of fees. This heavily skews risk onto the user, particularly for business accounts.
Exclusive jurisdiction is locked to England and Wales courts, creating potential geographic and cost barriers for international users. Conversely, EEA residents benefit from a dedicated out-of-court dispute resolution pathway and appeal process.
Consent is established merely through service usage, conflicting with modern standards requiring explicit, informed consent. Specifics on retention, third-party sharing, and user rights are deferred to a separate Privacy Policy not included here.
The company reserves the right to unilaterally amend, modify, restrict, or remove access to services without providing advance notice or an opt-out mechanism for material changes. This creates significant access uncertainty for users.
Accounts may be deleted for policy violations without described due process, appeal rights, or data export options. The remainder of the category is entirely missing from the provided text.
The feedback clause grants the company absolute discretion to use user feedback for any purpose without compensation or notification. While standard content ownership remains with submitters, the broad feedback license leans slightly one-sided.
The excerpt grants a limited license to use services but reserves broad unilateral rights to amend, modify, or restrict access without specifying notice mechanisms. Formation terms are implied through usage rather than explicitly defined in this segment.