Strict non-refundable policy combined with sole-discretion refunds creates financial uncertainty, while auto-renewal and free-trial conversion require careful monitoring.
Requires corporate signatory representation of authority but remains silent on consumer-facing acceptance mechanics or accessibility accommodations.
Mandates binding arbitration in Toronto, Ontario, with a single arbitrator and no right of appeal. While standard for Canadian entities, it restricts access to courts and imposes travel/jurisdictional burdens on non-local users.
The agreement completely excludes liability for damages, including data loss and lost profits, resulting from scheduled maintenance interruptions, which is highly unfavorable for paid services.
Explicitly preserves Customer control over submitted data but contains no clauses addressing user-generated content licensing, copyright, or open-source obligations.
Grants unilateral right to modify or discontinue features without notice, and binds users to fee changes merely through continued use.