This is the harshest part of the agreement. You are asked to release Strava and a long list of related companies from any and all liability and to promise not to sue them, and the exclusion expressly reaches Strava's own negligence with no carve-out for gross negligence or deliberate misconduct. Whatever survives that release is capped at fifty dollars or one year of subscription fees, whichever is greater, which is not a meaningful remedy if a real harm occurs. The service is provided 'as is' with every warranty disclaimed, and you accept sole responsibility for any injury connected to activities you record.
Strava lists concrete reasons it may suspend or close your account, which is better than a bare discretion clause, but it can act immediately and without prior notice, keeps final say entirely to itself, and accepts no liability at all for getting it wrong. Termination can include deletion of your files and content, and nothing in these terms promises you a chance to export your data first. An appeal is mentioned only as something that may exist in some cases.
You keep copyright in what you post, and for most content the license ends when you delete it, which are genuine positives. But the license you grant is extremely wide: worldwide, sub-licensable, transferable, and free, covering modification and derivative works, and it expressly permits Strava to put your profile name, photo, and activity information into advertising with no payment to you. Public routes, segments, clubs you created, and support posts are carved out into a perpetual license that survives account deletion, and separately any feedback you send becomes Strava's to exploit forever.
Outside the EU, you are pushed into individual JAMS arbitration with a class-action waiver, a jury trial waiver, and a waiver of representative claims, under California law with exclusive venue in San Francisco. Three provisions make it notably harsher than average: any claim must be filed within one year or is barred forever, the prevailing party can recover attorney fees from the other side, and mass claims are forced into batches of 20 that can delay everyone else for years. The real mitigations are a 30-day opt-out, a small claims exception, Strava covering filing fees above court cost, and a clean exemption for EU users who get Irish law and their own national courts.
This document defers the detail to a separate Privacy Policy, so what it offers on its own is thin. What it does say is concerning for a service built on location tracking: your content is public by default unless you are under 18, Strava disclaims liability for any use or disclosure of the content you provide, and it shifts all safety and security risk from geolocation features onto you. Privacy controls do exist, minors get a private default, and direct messages may be reviewed after a report, which is disclosed but worth knowing.
Strava does promise advance notice of material changes, which is better than the common 'effective on posting' approach, but it never says how much notice, never defines what counts as material, and decides that question itself. Continued use is treated as your agreement, and if you object your only stated option is to stop using the service and delete your account, with no refund of anything you prepaid. Separately, the service itself and its prices can change or disappear at any time with or without notice and with no liability.
The indemnity runs one way only and is triggered by things that involve no wrongdoing by you at all, including your plain use of the service, your connection to it, and your athletic activities. It covers a long list of Strava entities and their partners and licensors, with no cap and no exclusion for claims caused by Strava's own conduct. The only softening features are that it is limited to third-party claims, that attorney fees must be reasonable, and that it applies only as far as your local law allows.
The billing rules are stated plainly and cancellation is self-service and available at any time, which are the two things that matter most. The drawbacks are a flat no-refund rule with no proration for the unused part of a period you have already paid for, no promised reminder before a renewal or before a free trial converts, and a right for Strava to raise prices at any time on notice it defines itself. Non-US users get a 14-day cooling-off right that US users do not.
The agreement is readable, dated, and tells you clearly which Strava entity you are contracting with, and it puts a conspicuous all-caps warning about arbitration right at the top. The weak points are that you are bound simply by accessing the site rather than by any deliberate click, the 13-plus age rule relies on self-declaration with no verification, and several other documents are folded in by reference so the real agreement is longer than what you are reading.