The agreement permits MD Live to change or update information and terms “without notice,” granting the company unilateral modification rights without requiring advance notification or offering consumers a chance to review or reject changes.
The company disclaims liability for medical advice and third-party content, which is contextually appropriate for a telehealth intermediary, but the language broadly excludes responsibility for “any other information obtained on the Site” without carving out gross negligence or willful misconduct.
The scope is narrowly and clearly defined to MD Live’s digital properties, but the document relies on implied consent through use rather than specifying an explicit acceptance mechanism like clickwrap.
The company reserves the unilateral right to revoke account access “at any time with or without cause” without providing notice, a cure period, or an appeals process, leaving consumers vulnerable to abrupt loss of service.
Users retain full ownership of their submitted information, and the agreement does not claim a broad, perpetual, or commercial license over user-generated content. The platform only asserts rights over its own proprietary site content.
All disputes must be litigated exclusively in Delaware state courts, forcing consumers located elsewhere to travel or hire local counsel, which significantly burdens access to justice.