This is a one-way, extremely broad indemnity. You must cover Lyft, its affiliates, officers, and shareholders for claims, losses, and attorney fees arising from your use of the platform, and the clause states it applies without regard to anyone's negligence, including Lyft's own. Lyft offers you no reciprocal protection, and you cannot settle a claim involving Lyft without its written consent.
Lyft can change or delete any term, and simply continuing to use the app counts as acceptance. Content on hyperlinked pages, which the agreement incorporates, can change effective immediately upon posting with no notice at all. There is no advance notice period, no definition of material changes, and the only opt-out right covers arbitration revisions for drivers.
You keep formal ownership of your information, but you grant Lyft a perpetual, irrevocable, worldwide, royalty-free license that can be transferred and sublicensed through multiple tiers, with no way to end it even if you delete your account. Any feedback or suggestion you send becomes Lyft's sole property, usable commercially with no credit or payment to you.
Lyft disclaims essentially all responsibility for the core service you are paying for. It states it is not a transportation carrier, accepts no liability for the transportation you receive, provides the platform strictly as is with all warranties disclaimed, and excludes indirect and consequential damages even when caused by its own negligence. Only a savings clause for states that prohibit these exclusions softens the picture.
The payment terms are one-sided. Every charge is non-refundable regardless of service disruptions or any other reason, you owe all charges on your account even if you were unaware of them, and Lyft can bill damage or abuse fees of up to $250 each based on its sole discretion without being obligated to verify the claim. If your main card fails, Lyft may charge any other payment method you have on file.
Detailed data practices live in the separate Privacy Policy, but what this document does say leans against you. You consent to calls and texts from Lyft, affiliates, and third-party partners at any hour including overnight, Google may collect your location data, and Lyft disclaims responsibility for personal information you share that others misuse. The clear opt-out instructions for texts and calls, and the statement that promotional consent is not required to use the service, are genuine positives.
You waive your right to a judge, a jury, and any class action, and nearly every imaginable claim must go to individual arbitration, with the arbitrator deciding most challenges to the arbitration clause itself. The mass arbitration procedure explicitly accepts delaying claims, and the agreement even binds your spouse and heirs. Meaningful mitigations exist: small claims court is preserved, sexual assault and harassment claims are exempt, hearings happen in your county or by video, Lyft covers many arbitration fees, and there is a $1,000 minimum award if you beat Lyft's settlement offer.
The agreement clearly defines who is covered and requires users to be 18, with structured exceptions for minors whose parents create the account. The scope is very broad because it pulls in Supplemental Agreements, third-party terms like ADT monitoring, and Apple's license by reference, so you are bound by documents that live outside this page. Parents who register a minor must guarantee the contract and absorb all liability for the minor's use.
Termination terms are more balanced than most platforms. You can quit without cause on 7 days notice, and for most deactivation triggers Lyft commits to giving you notice and a chance to cure before permanently ending the agreement. The downsides are vague triggers such as falling below a star rating threshold, immediate deactivation power in safety cases, and no mention of data export or a formal appeal process.