Accounts can be restricted or terminated immediately without notice, reason, or human review for alleged conduct violations. Purchased content and wallet funds are forfeited upon termination, with no data export or appeal mechanism provided.
Unilateral changes require 30 days' email notice, but acceptance is deemed automatic through continued use. Consumers cannot reject changes while retaining their account, and accrued/prepaid fees are explicitly non-refundable.
Recurring payments rely on continued use rather than explicit affirmative consent each cycle. Steam Wallet funds are strictly non-refundable and non-transferable, and cancellation yields no pro-rated refunds. External refund policy governs specific cases.
Liability is disclaimed to the maximum extent permitted, explicitly excluding even negligence and fault-related damages. While regional statutory carve-outs exist, the blanket exclusion of consequential and indirect damages severely limits consumer remedies.
Courts are preserved without mandatory arbitration or class waivers. Non-EU/UK consumers face exclusive jurisdiction in King County, Washington, which is distant, while EU/UK subscribers benefit from local governing law. Small claims remain accessible.
Acceptance is triggered explicitly upon registration or order confirmation, with clear age restrictions and defined scope covering all Steam services, hardware, and third-party integrations. The language is generally accessible, though the scope broadly encompasses future or unnamed marketplace features.
Users retain ownership but grant an extremely broad, perpetual license allowing modification, derivative creation, and sublicensing for promotion and operation. Valve claims sole ownership of derivatives, and feedback is licensed free of charge with minimal post-deletion safeguards.