Users must indemnify Patreon for any claims arising from their use of the service, including unlimited legal fees, while Patreon retains exclusive control over the defense, with no carve-out for company fault.
Liability is capped at the total amount Patreon has earned from the user, which could be zero, and the clause excludes consequential damages and unfulfilled benefits without carving out gross negligence or willful misconduct.
Consent is obtained via browsewrap language rather than explicit clickwrap confirmation, and the scope broadly covers all platform features, apps, APIs, and even creator-owned domains without clear boundaries.
Account suspension and termination occur at Patreon's sole discretion without advance notice, cure periods, or guaranteed human review, and users forfeit access to paid offerings without compensation or data export guarantees.
Material changes require up to 60 days' notice, which is favorable, but continued use constitutes acceptance without an active opt-in, and there is no provision for pro-rated refunds or account closure with compensation upon objection.
Auto-renewal is clearly disclosed and cancellation is available online matching the signup method, but the strict no-refund policy and sole-discretion price increases reduce consumer protection.
While users retain formal ownership, the platform demands a perpetual, irrevocable, sublicensable, worldwide license covering all future formats and channels, effectively granting unlimited commercial exploitation rights that likely survive account deletion.
Consumers retain access to state or federal courts without mandatory arbitration or class action waivers, and EU/UK residents receive localized choice-of-law carve-outs for payment disputes, though the exclusive San Francisco venue is geographically burdensome.